Find help articles, troubleshooting guides, and tutorials
How to get started with ArmourZero
Our vision is to Simplify Cybersecurity for you and your company when comes to application vulnerability management solutions.
At ArmourZero, we understand the complexities of cybersecurity. Cyber threats are constantly evolving, requiring a comprehensive and adaptable defence strategy. We believe that security shouldn't be a burden, but rather an empowering tool that allows businesses of all sizes to thrive.
As we are in the modern digital and AI world, there is rapid growth in business application globally across all business sectors, as part of business transformation for survivability and opportunities. This included the AI-led application projects.
These business applications operating as the heart of the company. Because of the criticality, it becoming a favourite spot for cyber threat actors to launch their attack, to compromise and cripple the business application for various criminal intentions.
No matter your company is from financial sector, government, manufacturing, retail, hospitality, service or others, our solution designed for industry agnostic while meeting global compliances for you.
At ArmourZero, we believe cybersecurity should empower, not overwhelm. Built from the ground up to support modern teams, ArmourZero delivers Automated Vulnerability Management through a platform that’s intelligent, intuitive, and always on.
We simplify the security process — continuously finding hidden vulnerabilities in your web, code, and cloud infrastructure to help you act fast, stay compliant, with deploy AI Assistant for false positive and remediation suggestion. This reduced significant on "time to detect to time to remediate", and the closing up the collaboration gaps between application and cybersecurity teams.
Team collaboration is key. We designed our solution to be used by cybersecurity team, software developments team, risk and compliances team and business owners.
As proud unique Asia cybersecurity company at global stage and backed by reputable venture capitals, ArmourZero is not just a product — we are the future standard of application security.
As you know by now, ArmourZero's AI-Powered Automated Vulnerability Management (AVM) platform have been built to automatically discover and identify vulnerability for you right at the start of coding and along the software development lifecycle (SDLC), even before any pentester comes onboard.
And we don't just stop at vulnerability discovery, we went much deeper into providing vulnerability assessment, its remediation suggestions and reporting that you needs.
ArmourZero have been widely use as a tool globally to conduct internal and external application vulnerability assessment throughout their organisation across different teams be it software developers, cybersecurity team, risk and governance team or application business owners. There are 3 main areas ArmourZero covers; code (appsec), web (domain) and cloud infrastructure.
It's relatively easy to start with ArmourZero's AI-Powered AVM.
You just need a few simple steps to start enabling security and secure your code.
2. Integrate with CI/CD pipeline tools
3. View and mitigate code level vulnerability
You just need a few simple steps to start enabling security and secure your domain (web application).
3. Start scanning your domain (both normal website and authenticated website)
4. View and mitigate web level vulnerability
For extra security or compliances purpose, Two-Factor Authentication (2FA) is needed during you login. However, if required, you can easily update your Two-Factor Authentication setting.
Notes:
By default, Two-Factor Authentication (2FA) is enabled.
Use an authenticator app of your choice and scan the QR code provided or manually key in the Secret code provided into the authenticator app such as Google Authenticator, Microsoft Authenticator, Authy, or 1Password.
1. Go to left menu and select Accounts Setting under SETTINGS section or click on your profile icon at the top right corner, select Accounts Setting.
2. Click on Security menu and “Update” under the Two-Factor Authentication session.
3. Scan the QR code provided or manually key in the Secret code provided into the authenticator app. Enter the 6 digit security code from the authenticator app.
4. Click “Enable”.
5. You will be automatically logout to refresh your login session.
6. Please sign in to your account again. Enter the 6 digit security code from the authenticator app and click “Login”.
1. Go to left menu and select Accounts Setting under SETTINGS section or click on your profile icon at the top right corner, select Accounts Setting.
2. Click on Security menu and “Update” under the Two-Factor Authentication session.
3. Toggle the button of the Two-Factor Authentication.
4. Enter the 6 digit security code from the authenticator app and click “Verify”.
5. You will be automatically logout to refresh your login session.
ArmourZero platform performs best on Google Chrome but is also supported by Mozilla Firefox, Microsoft Edge, and Apple Safari. Here is the list of supported browser versions:-
The ArmourZero platform is optimized for Google Chrome, ensuring the best performance. Additionally, the platform is compatible with Mozilla Firefox, Microsoft Edge, and Apple Safari. The following browser versions are supported:
Notes:
Your Privacy and Security Matters.
We understand the paramount importance of privacy and security when it comes to utilising software, especially within a corporate environment where sensitive data, like that managed by human resources, is at stake. At ArmourZero, ensuring your security is our unwavering commitment.
Security is our topmost priority. To safeguard our clients' data, we employ 256-bit SSL encryption – the same technology employed by banks for safeguarding account information. Our 'bank-level' security signifies that we uphold encryption standards equivalent to those of your bank.
Our dedication to security is exemplified by regular security audits that confirm adherence to the highest standards. Moreover, we've chosen Amazon Web Services (AWS) as our hosting infrastructure. Renowned as the world's most trusted Cloud Infrastructure as a Service, AWS assures the utmost security and reliability for ArmourZero's infrastructure.
Rest assured, we've meticulously aligned ourselves in compliance with the Singapore Personal Data Protection Act (PDPA) 2012.
This article, here provides an in-depth look at the comprehensive measures we take to safeguard your valuable information, offering you a comprehensive understanding of our commitment to data security.
There is no limit for you to add admin into ArmourZero. Admin's account is created based on their role in the company and each of this role have their own access or view. It's important to understand the different between each role. Each admin within your account is assigned a specific role, and an admin can only have one role at a time.
| Role | Function of the role / Access |
| Administrator |
The highest level role in your account is “Super Admin,” and that is the person who signed up for this account for the first time. As the account owner, you have full authority over your ArmourZero account, granting you a complete control. It is important to note that only the Super Admin has the capability to invite new admin.
|
| Information Security |
The information security role referring to CIO and its cyber operation team is granted access to manage all vulnerabilities' finding and its remediation including download reports.
|
| Lead Developer |
The lead developer role is granted access to manage all vulnerabilities' finding and its remediation. This role also be able to add new repository, new domain and new cloud infrastructure account for vulnerability assessment.
|
| Developer |
The developer role is granted access to manage their own or assigned vulnerabilities' finding and its remediation. This role also be able to add new repository for vulnerability assessment.
|
| Risk Management |
The information security role referring to CISO and its cyber analyst/compliances/risk team is granted access to view all vulnerabilities' finding and its remediation including download reports.
|
| Finance |
The finance role is granted access to view and manage billing-related information within your account. This role specifically build for finance team to handle financial aspects, such as invoicing, payment processing, and other billing-related tasks.
|
| Technical Support |
The technical support role is granted access to specific technical related matter such as the dashboard, services and communication with Security Analysts.
|
Related article
Before adding new admin to your console, it's vital to comprehend the distinctions between each role. Each user in your account is designated a specific role, and one admin can hold only one role at a time.
You may refer Role and access for each admin's role and it functions.
1. Login as Super Admin account. Go to Accounts under Admin section and select "Invite".
2. Fill up the new admin's information; name and email.
3. Select the role to assign to this new admin.
4. Click on the "Invite" to invite the new admin to ArmourZero's platform.
5. The new admin should received a registration email titled "ArmourZero | Admin Registration." Click on the "Register Now".
6. The new admin can create their password
In the event your admin team resigned or reassigned to other department and no longer need to access to ArmourZero platform, you can suspend their access anytime. When you suspend an account, the user will be unable to log in to their account.
1. Login as Super Admin account. Go to Accounts under Admin section.
2. Search for the user that you would like to suspend.
3. Click on the icon highlighted.
4. Click "Confirm"to suspend the user.
1. Login as Super Admin account. Go to Accounts under Admin section.
2. Search for the user that you would like to suspend.
3. Click on the icon highlighted.
4. Click "Confirm"to activate the user.
This action only can be performed by the super admin of the account.
As Super Admin, you can update or reset your admin team account's password.
1. Login as Super Admin account. Go to Accounts under Admin section.
2. Search for the user that you would like to reset theirs password.
3. Click on the pencil icon.
4. You can change the password, then click "Update" once complete.
You as Super Admin, owner of your company's ArmourZero account is allow to transfer this ownership to a new Super Admin.
1. Login as Super Admin account. Go to Accounts Setting under Setting section.
2. Under the Profile menu, click "Change" next to the email address.
3. Verify if an email has been previously used, click on the "Check Email". If the email is valid and available, the status will changed to Valid and the Email column will changed to green colour.
Notes: If the email is already associated with an account, please reach out to your Success Manager for further assistance.
5. Then click "Send" at the OTP column. The One-Time Password (OTP) will be sent to the current owner of the account, ensuring a secure verification process.
6. Please check your email for further instructions. To complete the transfer of account ownership, you will need to add the One-Time Password (OTP) provided in the email. This step ensures the successful transfer of ownership for the account.
When having multiple admins in your account, there will inevitably be track activities in your account. Use these audit logs to see all activities in your account.
1. Login as Super Admin account. Go to Audit Logs under ADMIN section.
Notes: This feature only can be viewed by the super admin of the account.
ArmourZero Mobile Apps is an application for you to create, receive and view MDR Ticket from your mobile device or tablet. It’s designed to let you quickly respond and work with all your tickets and security matters, eliminate the delay through emails response and other inefficient method.
You can download the ArmourZero Mobile App from your mobile app store:
1. Open App Store on your iOS device.
2. Click on search and type in the search bar "ArmourZero".
3. Identify the icon as per below to ensure you download the correct app.
4. Tap on the "Get" icon to begin to authenticate and download.
5. Once installing is successfully completed, tap "Open" to access the app.
.
1. Go to Play Store on your Android device
2. Tap on Search bar and type "ArmourZero"
3. Identify the ArmourZero icon as per below to ensure you download the correct app
4. Tap on the "Install" button and wait until the installing is finish
5. Once installing is successfully completed, tap "Open" to access the app
Notes: It is recommended to enable automatic updates for the ArmourZero Mobile Apps, so you will be able to receive the latest feature updates.
The ArmourZero Mobile Apps lets you response or create new ticket quickly, on the go, through your mobile device or tablet.
You can login to ArmourZero mobile app using your email address and password.
In case you forget the password for your ArmourZero account, please click on "Forget Password?" below the password text box. Enter your email address and we will send you the instructions to reset your password.
Notes: Resetting your account password from mobile app will be applied to your password in ArmourZero console as well.
If that email address is associated with a user profile in that ArmourZero account, you will receive the password reset from your email.
You could receive instant notification in ArmourZero's Mobile app whenever a SOC (MDR) ticket responded.
The Notification screen displays any recent ticket alerts you've received, and indicates how many new notification are on the list:
To open the Notification screen, both iOS and Android users can tap the "bell" icon in the upper right corner.
On this screen, you can:
The Settings screen lets you configure the basic setting in your mobile device or tablet. Both iOS and Android users will have similar settings screen. To access Settings, go to the "gear" icon on the upper right side of your screen.
On this screen, you can: