You as Super Admin, owner of your company's ArmourZero account is allow to transfer this ownership to a new Super Admin.
Add admin team
This guide is for both ShieldOne and ScoutTwo.
1. Login as Super Admin account. Go to Account under Admin section.
2. Go to the top right corner and click on the profile icon beside your username.
3. Change your email to the new Super Admin's email.
4. Verify if an email has been previously used, click on the "Check Email". If the email is already associated with an account, please reach out to your Success Manager for further assistance. If the email is valid and available, proceed next.
Notes: Error if the email is already associated with an account.
5. Click "Send OTP". The One-Time Password (OTP) will be sent to the current owner of the account, ensuring a secure verification process.
6. Please check your email for further instructions. To complete the transfer of account ownership, you will need to add the One-Time Password (OTP) provided in the email. This step ensures the successful transfer of ownership for the account.