Endpoint Protection with EDR powered by WithSecure

Installing Endpoint Protection with EDR powered by WithSecure - Windows

This guide details on how you could perform agent self-installation for Endpoint Protection with EDR powered by WithSecure. Before you start installing, please check the supported Windows OS version.

Notes:

WithSecure is formerly known as F-Secure

Step 1: Download the Windows OS installer

Download from email

1. From the email titled "ArmourZero | Download", click your computer model "I am a Windows user" to start download the installer package.

2. Copy the unique license key.

Download from ArmourZero console

1. Go to Subscription under MANAGE section and select the subscription

2. Download the installer package and copy the unique license key.

Step 2: Installing Windows OS installer

1. Open the downloaded file, click "Allow"

2. Follow the step by step on the prompt screen.

3. Select the language and click "Agree and Continue" after you have read the End User License Term in the installer

4. The installer will automatically install the agent into your computer

5. A restart may be required after installation. Restart your computer to complete the installation process

After your computer has finished installing the agent, you can check the agent by clicking on the agent icon on the taskbar of your computer

Congratulation, WithSecure's agent is now successfully installed and you are protected with Endpoint Protection with EDR services. Kindly inform your IT department accordingly.

Contact your IT department should you have any further questions or need assistance.

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Installing Endpoint Protection with EDR powered by WithSecure - MacOS

This guide details on how you could perform agent self-installation for Endpoint Protection with EDR powered by WithSecure. Before you start installing, please check the supported MacOS version.

Notes:

WithSecure is formerly known as F-Secure

Step 1: Download the MacOS installer

Download from email

1. From the email titled "ArmourZero | Download", click your computer model "I am a MacOS user" to start download the installer package.

2. Copy the unique license key.

Download from ArmourZero console

1. Go to Subscription under MANAGE section and select the subscription.

2. Download the installer package and copy the unique license key.

Step 2: Installing MacOS installer

1. Open the downloaded file, click "Allow"

2. Follow the step by step on the prompt screen. Move the installer to trash when you are done with installation to save your computer space.

3. Paste the license key when prompted during the installation process.

Additional step for MacOS Monterey & Ventura :-

4. Open the WithSecure Computer Protection

5. Follow the following step to allow full disk access for your Mac.

6. Open the F-Secure Computer Protection again, click "Set up now" to set up safari browser extension.

7. Start scanning to confirm your installation. It might take some times to scan all your files.

Congratulation, WithSecure's agent is now successfully installed and you are protected with Endpoint Protection with EDR services. Kindly inform your IT department accordingly.

Contact your IT department should you have any further questions or need assistance.

See more
Installing Endpoint Protection with EDR powered by WithSecure - Linux
This guide details on how you could perform agent self-installation for Endpoint Protection with EDR powered by WithSecure. Before you start installing, please check the supported Linux OS version.

Notes:

WithSecure is formerly known as F-Secure

Step 1: Download the Linux OS installer

Download from ArmourZero console

1. Go to Subscription under MANAGE section and select the subscription

2. Download the installer package and copy the unique license key.

Step 2: Installing Linux OS installer

1. Turn on the terminal by pressing the super key, go to the left-hand side application pane, and click the "Terminal" icon. Alternatively, you can search for Terminal in the search area and click the "Terminal" icon.

2. Login into Linux host as root before proceeding with the installation.

Notes

There are 3 different packages depending on your system which are
- DEB Package - for Debian and Ubuntu systems
- RPM Package - for Red Hat Enterprise Linux, CentOS, Oracle Linux, Amazon Linux, and SUSE Linux Enterprise Server systems
WithSecure installer - automatically install and activates the account on suitable systems

3. Navigate to the installer location. To install the program, run the command depending on the package downloaded
- ```
DEB Package: dpkg -i f-secure-linuxsecurity.deb
```
- ```
RPM Package: rpm -Uvh f-secure-linuxsecurity.rpm
```
- ```
WithSecure installer: ./f-secure-linuxsecurity-installer --subscription-key SUBSCRIPTION-KEY
```
Notes

When using the WithSecure installer, a licence key can be used by renaming the file, for example:
```
f-secure-linuxsecurity-installer-[SUBSCRIPTION-KEY]
```
This action will prevent running the installation package with additional command-line arguments.
Congratulation, WithSecure's agent is now successfully installed and you are protected with Endpoint Protection with EDR services. Kindly inform your IT department accordingly.

Contact your IT department should you have any further questions or need assistance.
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Supported Operating Systems (OS) - Windows
To find out if your computers, laptops, or/and servers Windows OS are compatible with Endpoint Protection with EDR powered by WithSecure, follow below steps.

Step 1: Supported Windows OS version

1. Compare your current Windows OS version with below supported Windows OS. If your current Windows OS version found below, you shouldn't have problem on the installation. Otherwise please contact your IT department immediately.

Window Server OS:
- Microsoft® Windows Server 2016 Standard
- Microsoft® Windows Server 2016 Essentials
- Microsoft® Windows Server 2016 Datacenter
- Microsoft® Windows Server 2016 Core
- Microsoft® Windows Server 2019 Standard
- Microsoft® Windows Server 2019 Essentials
- Microsoft® Windows Server 2019 Datacenter
- Microsoft® Windows Server 2019 Core
- Microsoft® Windows Server 2022 Standard
- Microsoft® Windows Server 2022 Essentials
- Microsoft® Windows Server 2022 Datacenter
- Microsoft® Windows Server 2022 Core
Notes:

All operating systems are required to have the latest Service Pack installed and they must have TLS 1.2 configured and enabled. Also, make sure that the Turn off Automatic Root Certificate Update option in Microsoft Group Policy is turned off to allow establishing TLS connections. The operating systems must support Microsoft Azure Code Signing certificates

The client requires .NET Framework 4.7.2 and installs it automatically if it is missing.

Window Desktop OS:
- Microsoft Windows 10 (all 32-bit and 64-bit editions, including Windows 10 IoT Enterprise)
- Microsoft Windows 11 (all editions)
Step 2: System requirements

The recommended system requirements are:
- Processor: Intel Pentium 4 2GHz or higher (processor must support SSE2).
- Memory: 1 GB on 32-bit systems / 2 GB or more on 64-bit systems.
- Disk space: 2 GB free disk space.
- Display with a resolution of 1024 x 768 or higher.
- Internet Connection: An Internet connection is required to validate your subscription,
  receive product updates, and use cloud-based detection.
- Javascript must be enabled in the browser settings to enable active block pages.
Step 3: Supported browsers
- Microsoft Edge.
- Chrome, two latest major versions.
- Firefox, the two latest major versions.
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Supported Operating Systems (OS) - MacOS
To find out if your computers, laptops, or/and servers MacOS are compatible with Endpoint Protection with EDR powered by WithSecure, follow below steps.

Step 1: Check your current MacOS version

1. Click on the Applemenu in the corner of your screen

2. Choose "About this Mac". You will see the name and version of MacOS

Step 2: Supported MacOS version

1. Compare your current MacOS version with below supported MacOS. If your current MacOS version found below, you shouldn't have problem on the installation. Otherwise please contact your IT department immediately.
- MacOS Catalina 10.15.
- MacOS Big Sur 11.0 and later.
- MacOS Monterey 12.0 and later.
- MacOS Ventura 13.0 and later
- MacOS Sonoma 14.0 and later
2. Our policy is to support the latest macOS version minus one version earlier.

Step 3: System requirements

Resources needed in order to install the agent. Recommended system requirements are:
- Intel or Apple Silicon Mac (requires Rosetta 2).
- 250 MB of free disk space.
- 1 GB or more of memory is recommended.
- Internet connection: An internet connection is required in order to validate your subscription and receive updates.
Step 4: Supported browsers
- Safari
- Chrome
- Firefox
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Supported Operating Systems (OS) - Linux
To find out if your Linux servers are compatible with Endpoint Protection with EDR powered by WithSecure, follow below steps.

Step 1: Check your current Linux type and version

1. Compare your current Linux type and version with below supported Linux list. If your current Linux version found below, you shouldn't have problem on the installation. Otherwise please contact your IT department immediately.

32-bit Linux distributions:
- CentOS 6.7 - 6.x
- Debian 7.10 - 7.x
- Debian 8.5 - 8.x *
- Debian 9.2 - 9.x
- Oracle Linux 6.7 - 6.x RHCK and UEK **
- RHEL 6.7 - 6.x
- SUSE Linux Enterprise Server 11 SP3, SP4
- Ubuntu 14.04.4 - 14.04.x
- Ubuntu 16.04.0 - 16.04.x
64-bit (AMD64/EM64T) distributions:
- Amazon Linux 2017.03, 2017.09, 2018.3
- CentOS 6.7 - 6.x
- CentOS 7.1 - 7.x ***
- Debian 7.10 - 7.x
- Debian 8.5 - 8.x *
- Debian 9.2 - 9.x
- Oracle Linux 6.7 - 6.x RHCK and UEK **
- Oracle Linux 7.2 - 7.x RHCK and UEK **
- RHEL 6.7 - 6.x
- RHEL 7.2 - 7.x ***
- SUSE Linux Enterprise Server 11 SP3, SP4
- SUSE Linux Enterprise Server 12, 12 SP1 - 12 SP5
- Ubuntu 14.04.4 - 14.04.x
- Ubuntu 16.04.0 - 16.04.x
- Ubuntu 18.04.0 - 18.04.x ****
The on-access scanning is not supported on Debian 8 because its kernel configuration has fanotify only partially enabled.

RHCK: Red Hat Compatible Kernel, UEK: Unbreakable Enterprise Kernel

The on-access scanning is supported on RHEL/CentOS 7.x only with a current kernel update (kernel-3.10.0-327.36.1.el7 or later) that fixes a critical bug in the fanotify subsystem.

Notes:

Linux Security firewall is not compatible with Ubuntu 18.04 and Ubuntu 18.04.1. We recommend that you disable the firewall and use the firewall service that is provided with the operating system.
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