Skip to main content

Guide for Mac user

  • Installing Endpoint Next-Gen Antivirus powered by Crowdstrike

    This guide details on how you could perform agent self-installation for Endpoint Next-Gen Antivirus powered by Crowdstrike. Before you start installing, please check the supported MacOS version.

     

    Step 1: Download the MacOS installer

    Download from email

    1. From the email titled "ArmourZero | Download", click your computer model "I am a MacOS user" to start download the installer package.

    2. Copy the unique license key.

     

    Download from ArmourZero console

    1. Go to Subscription under MANAGE section and select the subscription.

    2. Download the installer package and copy the unique license key.

     

    Step 2: Installing MacOS installer

    1. Open the downloaded file, click "Allow".

    2. Follow the step by step on the prompt screen.

    Screenshot 2023-08-09 at 2.08.48 PM.png

    Screenshot 2023-08-09 at 2.08.57 PM.png

    Screenshot 2023-08-09 at 2.09.15 PM.png

    Y3FtyCz29R.gif

     

    Additional step for MacOS Monterey :-

    3. Open terminal. Navigate search, type "Terminal", click on the item.

    Screenshot_2022-03-10_at_10.57.22_AM.png

    open_terminal.gif

    4. In terminal, paste below instruction and click enter :

    sudo /Applications/Falcon.app/Contents/Resources/falconctl license <your licence key>

    Notes : Replace the <your license key> with the license key in Step 1.

    terminal_paste.gif

    5. Key in your Mac's password when needed and enter.

    6. Security and Privacy will prompt on your screen, click "Allow".

    7. Click padlock to made changes and tick Cursor_and_white_tick_blue_square.jpg on Falcon.

    Screenshot_2022-03-04_at_5.46.51_PM.png

     

    Additional step for MacOS Ventura :-

    3. Open terminal. Navigate search, type "Terminal", click on it.  

    Screenshot 2023-08-08 at 5.13.21 PM.png

    4. In terminal, paste below instruction and click enter :

    sudo /Applications/Falcon.app/Contents/Resources/falconctl license your licence key

    Notes : Replace the <your license key> with the license key in Step 1.

    5. Enable Falcon when asked. Click "OK".

    Screenshot 2023-08-08 at 5.18.55 PM.png

    6. Alternatively, you can click "Open System Settings" and give permission to Falcon.

    Screenshot 2023-08-08 at 5.20.23 PM.png

    7. Key in your laptop password when asked.

    Screenshot 2023-08-08 at 5.22.46 PM.png

     

    Congratulation, Crowdstrike's agent is now successfully installed and you are protected with Endpoint Next-Gen Antivirus services. Kindly inform your IT department accordingly. 

     

    Contact your IT department should you have any further questions or need assistance.

    See more
  • Installing Endpoint Protection with EDR and Threat Intelligence powered by Crowdstrike

    This guide details on how you could perform agent self-installation for Endpoint Protection with EDR and Threat Intelligence powered by Crowdstrike. Before you start installing, please check the supported MacOS version.

     

    Step 1: Download the MacOS installer

    Download from email

    1. From the email titled "ArmourZero | Download", click your computer model "I am a MacOS user" to start download the installer package.

    Email download EDR CS.png

    2. Copy the unique license key.

     

    Download from ArmourZero console

    1. Go to Subscription under MANAGE section and select the subscription

    Subscription EDR CS.png

    2. Download the installer package and copy the unique license key.

    Console download EDR CS.png

     

    Step 2: Installing MacOS installer

    1. Open the downloaded file, click "Allow".

    2. Follow the step by step on the prompt screen.

    Screenshot 2023-08-09 at 2.08.48 PM.png

    Screenshot 2023-08-09 at 2.08.57 PM.png

    Screenshot 2023-08-09 at 2.09.15 PM.png

    Y3FtyCz29R.gif

     

    Additional step for MacOs Monterey :-

    3. Open terminal. Navigate search, type "Terminal", click on the item.

    Screenshot_2022-03-10_at_10.57.22_AM.png

    open_terminal.gif

    4. In terminal, paste below instruction and click enter :

    sudo /Applications/Falcon.app/Contents/Resources/falconctl license <your licence key>

    Notes : Replace the <your license key> with the license key in Step 1.

    terminal_paste.gif

    5. Key in your Mac's password when needed and enter.

    6. Security and Privacy will prompt on your screen, click "Allow".

    7. Click padlock to made changes and tick Cursor_and_white_tick_blue_square.jpg on Falcon.

    Screenshot_2022-03-04_at_5.46.51_PM.png

     

    Additional step for MacOs Ventura :-

    3. Open terminal. Navigate search, type "Terminal", click on it.  

    Screenshot 2023-08-08 at 5.13.21 PM.png

    4. In terminal, paste below instruction and click enter :

    sudo /Applications/Falcon.app/Contents/Resources/falconctl license your licence key

    Notes : Replace the <your license key> with the license key in Step 1.

    5. Enable Falcon when asked. Click "OK".

    Screenshot 2023-08-08 at 5.18.55 PM.png

    6. Alternatively, you can click "Open System Settings" and give permission to Falcon.

    Screenshot 2023-08-08 at 5.20.23 PM.png

    7. Key in your Mac's password when asked.

    Screenshot 2023-08-08 at 5.22.46 PM.png

     

    Congratulation, Crowdstrike's agent is now successfully installed and you are protected with Endpoint Protection with EDR and Threat Intelligence services. Kindly inform your IT department accordingly. 

     

    Contact your IT department should you have any further questions or need assistance.

    See more
  • Installing Endpoint Antivirus powered by WithSecure

    This guide details on how you could perform agent self-installation for Endpoint Antivirus powered by WithSecure. Before you start installing, please check the supported MacOS version.

     

    Notes:

    WithSecure is formerly known as F-Secure

     

    Step 1: Download the MacOS installer

    Download from email

    1. From the email titled "ArmourZero | Download", click your computer model "I am a MacOS user" to start download the installer package.

    2. Copy the unique license key.

     

    Download from ArmourZero console

    1. Go to Subscription under MANAGE section and select the subscription

    2. Download the installer package and copy the unique license key.

     

    Step 2: Installing MacOS installer

    1. Open the downloaded file, click "Allow".

    2. Follow the step by step on the prompt screen. Move the installer to trash when you are done with installation to save your computer space.

    Screenshot 2023-08-09 at 3.33.05 PM.png

    Screenshot 2023-08-09 at 3.33.34 PM.pngScreenshot 2023-08-09 at 3.33.05 PM.pngScreenshot 2023-08-09 at 3.33.50 PM.png

    42bcb5ed-a426-4b59-a7f8-7553b1277a82.gif

    3. Paste the license key when prompted during the installation process. 

    Screenshot 2023-08-09 at 3.15.27 PM.png

     

    Additional step for MacOS Monterey & Ventura :-

    4. Open the WithSecure Computer Protection

    5. Follow the following step to allow full disk access for your Mac.

    Full_disk_access.gif

    6. Open the F-Secure Computer Protection again, click "Set up now" to set up safari browser extension

    Screenshot_2022-03-11_at_4.41.42_PM.png

    safari_extension.gif

    7. Start scanning to confirm your installation. It might take some times to scan all your files. 

    start_scan.gif

     

    Congratulation, WithSecure's agent is now successfully installed and you are protected with Endpoint Antivirus services. Kindly inform your IT department accordingly. 

     

    Contact your IT department should you have any further questions or need assistance.

     
    See more
  • Installing Endpoint Protection with EDR powered by WithSecure
    See more
  • Installing Patch Management powered by Automox

    This guide details on how you could perform agent self-installation for Endpoint Patch Management powered by Automox. Before you start installing, please check the supported MacOS version.

     

    Step 1: Download the MacOS installer

    Download from email

    1. From the email titled "ArmourZero | Download", click your computer model "I am a MacOS user" to start download the installer package.

    2. Copy the unique license key.

     

    Download from ArmourZero console

    1. Go to Subscription under MANAGE section and select the subscription

    2. Download the installer package and copy the unique license key.

     

    Step 2: Installing MacOS installer

    1. Open the downloaded file, click "Allow".

    2. Follow the step by step on the prompt screen.

    auAiB23YQu.gif

    3. Insert the license key (Automox Licence Key) when prompted during the installation process. 

    4. Key in your Mac's password when asked.

    1nPOTWKthG.gif

     

    Compulsory additional steps for MacBook M1 user

    Screenshot_2022-03-14_at_4.49.15_PM.png

    1. Open terminal. Navigate search, type "Terminal", click on the item.

    Screenshot_2022-03-10_at_10.57.22_AM.pngopen_terminal.gif

    2. Copy the following command, and paste it in your terminal. click "Enter"

    sudo /usr/local/bin/amagent --automox-service-account enable 

     

    3. Key in your Mac's password and click "Enter".

    paste_sudo_1.gif

    4. Copy and paste the second command. Click "Enter".

    sudo /usr/local/bin/amagent --automox-user-prompt enable 

    second_command.gif

     

    Congratulation, Automox's agent is now successfully installed and you are protected with Patch Management services. Kindly inform your IT department accordingly. 

     

    Contact your IT department should you have any further questions or need assistance.

     

    See more
  • Installing Web Protection powered by DNSFilter

    This guide details on how you could perform agent self-installation for Web Protection powered by DNSFilter. Before you start installing, please check the supported MacOS version.

     

    Step 1: Download the MacOS installer

    Download from email

    1. From the email titled "ArmourZero | Download", click your computer model "I am a MacOS user" to start download the installer package.

    2. Copy the unique license key.

     

    Download from ArmourZero console

    1. Go to Subscription under MANAGE section and select the subscription

    2. Download the installer package and copy the unique license key.

     

    Step 2: Installing MacOS installer

    1. Open the downloaded file, click "Allow".

    2. Follow the step by step on the prompt screen.

    Screenshot 2023-08-07 at 4.42.29 PM.pngScreenshot 2023-08-07 at 4.43.33 PM.png

    3. Paste the license key (Site Secret Key) when prompted during the installation process.

    4. Key in your Mac's password when asked.

    Screenshot 2023-08-07 at 4.45.05 PM.png

    Screenshot 2023-08-07 at 4.46.35 PM.png

    5. You should be able to see this logo on your computer now. 

    Screenshot_2022-03-11_at_4.53.59_PM.png

     

    Congratulation, DNSFilter's agent is now successfully installed and you are protected with Web Protection services. Kindly inform your IT department accordingly. 

     

    Contact your IT department should you have any further questions or need assistance.

    See more

Get in touch

image

Email us

Reach out to our team on any matters

image

Request demo

Schedule a personalised demo

image

Start for free

Sign up for free

Can't find what you're looking for?

Have you any question which is not answered?