In How to deploy and install agents article, it mentioned there many methods to consider or choose from when come to agent deployment or installation. It's depends on your IT setup and current tools deployed. This article specifically covers agent installation using ArmourZero's Universal Email Installer feature to ensure all your end-users, wherever they are to get protected as soon as possible after you subscribed to our services. This unique feature is part of our platform's feature.
Step 1: Check available users
If you are first time onboarded customer, you can skip this step. To use Universal Email Installer, make sure you have completed How to import end-users to your directory step and you still have available unused users. If you overused it, you will be charge on the additional user(s).
1. Go to Subscription under MANAGE section, toggle at the relevant subscription, check what is the count for ACTIVE USERS.
2. If the Active Users are more than the subscribed users, our Security Operation Centre (SOC) will reach out to you on this matter or alternatively you can referred to over subscribed licenses article.
Step 2: Assign protection to end-users
1. Go to Subscription under MANAGE section, toggle at the relevant subscription and click on the three dots action icon , a dropdown action menu will appear.
2. From the dropdown menu, select "Send OB Email", you will see a pop-up page after that.
Glossary: OB stands for Onboarding.
3. In the pop-up, select the end user(s) to whom you want to send the email installer to, then click "Send Email."
4. The user(s) will receive an email titled "ArmourZero | Download" which include the unique license key. The user(s) can select the relevant Operating System to start download the installer package and install the agent in their computer.
Refer to below articles for relevant end-users self-installation guides
Endpoint Next-Gen Antivirus powered by Crowdstrike
Endpoint Protection with EDR and Threat Intelligence powered by Crowdstrike
Endpoint Antivirus powered by WithSecure
Endpoint Protection with EDR powered by WithSecure
Patch Management powered by Automox
Web Protection powered by DNSFilter
5. After successfully installing the agent on end user's device, it should automatically appear on the DEVICE page. If, however you don't see the device listed, it indicates that the installation was not successful, you may try again or reach out to Security Operation Centre (SOC) to troubleshoot this matter together.