To understand what your protection service can do, refer to this List of ArmourZero services.
Monitoring product usage after the purchase of a license is essential for understanding how your devices engage with the security services you have acquired. Here's a guide specifically tailored to monitoring usage post-license purchase.
Your Success Manager usually keeps you informed about the license or product usage. Before they reach out, there are several ways you can self-monitor your product usage.
View Overall Section
- To access this page, navigate to Devices > Product Usage Summary > Overall. The device name will automatically appear on this page upon successful installation.
- The number in the highlighted box shows how many devices have utilised the license.
User Onboarding
Analyse Onboarding
- Monitor how quickly users start utilising the product after license activation via SOC team Interaction
- Keep an eye on SOC tickets for alerts and detection. You can download mobile apps to get alerts on the go.
- Identify common issues and areas where users might need additional assistance.