SOC tickets are not displayed on the mobile app but is accessible through the ArmourZero web version
We recommend the following steps to resolve the issue:
1. Logout the mobile apps
2. Re-login the mobile apps
Here's how to do it:-
To log out from your ArmourZero Mobile Apps, click on the Setting icon on the top right corner and click on the logout button at the end of the list.
You need to login to your app using your email address and password.
In case you forget the password for your ArmourZero account, please click on "Forget Password?" below the password text box. Enter your email address and we will send you the instructions to reset your password.
Resetting your account password from the mobile app will be applied to your password in the ArmourZero portal as well. Read this article.
If that email address is associated with a user profile in that ArmourZero account, you will receive the password reset from your email.