Installed devices will be detected and assigned to the subscription directly according to license keys. You can monitor the connected device via
Navigate: Devices > Overall.
This page will also show "duplicate" devices that use the same license keys.
In simple words, a license that has been used by a device that is not from your end-user directory.
In this scenario, our in-house Security Operation Center (SOC) will be in touch within the next 24 working hours to verify the user.