When a situation arises where your company device no longer requires protection from the service, uninstall the license from the device to save on license usage.
The Off-boarding Request is used when ;
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Uninstall the license from the company device while maintaining the total number of licenses.
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Uninstall the license from the company device, reducing the overall number of licenses.
- Off-board a duplicate device from a certain product.
- Off-board a device from a certain product.
Uninstall the license from the company device while maintaining the total number of licenses.
The scenario for 'Uninstall the license from the company device while maintaining the total number of licenses' occurs when you have purchased a specific number of licenses and would like to uninstall one from a particular device without affecting the overall license count.
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Uninstall the license from the company device while maintaining the total number of licenses
Uninstall the license from the company device, reducing the overall number of licenses
The scenario for "Uninstall the license from the company device, reducing the overall number of licenses" typically occurs when there's a need to decrease the total number of licenses in use. This could be due to various reasons, such as optimizing costs, scaling down operations, or adjusting the licensing structure based on the actual usage requirements. In this case, the aim is to specifically reduce the license count by uninstalling the license from a particular company device.
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Uninstall the license from the company device, reducing the overall number of licenses
Off-board a duplicate device from a certain product.
There may be instances when your device user accidentally installs the license on the same device twice. This duplication is identified through the device name.
Our dedicated SOC team steps in to carefully inspect the device list, identifying any cases of duplicated installations. They meticulously review device details to confirm whether they genuinely represent the same physical device.
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Off-board a device from a certain product.
If you've purchased multiple security products and assigned them to the same device owner, but later find that the device owner no longer requires a specific product, you may off-board it.
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Off-board a device from a certain product