How does ArmourZero handle billing for its protection services based on the number of licenses purchased, and what is the process for refunding billing credit for unused licenses?
ArmourZero charges based on the number of licenses purchased for each protection service. You will receive invoices for the licenses you buy, regardless of usage. Unused licenses can be removed, and the remaining balance will be refunded as billing credit. To avoid waste, we recommended assigning licenses to end-users promptly after subscribing.
- Off-board a device from a certain product
- Uninstall the license from the company device while maintaining the total number of licenses
- Uninstall the license from the company device, reducing the overall number of licenses
- Overly subscribed license
How can I find information about the pricing per license for your service, and are there any discounts available for yearly plans?
Pricing per license is transparent and can be found on our Pricing page, with discounts offered on yearly plans.
How is billing credit calculated when adding end-users or during renewal, and how are additional invoices generated for any remaining charges?
Billing credit is automatically deducted when adding end-users or during renewal. Additional invoices will be generated for any remaining charges. To calculate billing credit, multiply the price per license by the remaining subscription duration.
- Subscription Start Date: 1st Dec 2023
- Billing Cycle: Annual (1st Dec 2022 - 29th Nov 2023)
- License Quantity Removal Date: 15th March 2023
- Remaining License Subscription Duration: 8 months
- Refund Amount: $16.00 (assuming $2 per license)
For more details, refer to our Pricing page or contact your Success Manager.