Here are 3 main functionality of ArmourZero Security Operations Center (SOC):-
Real-time monitoring, prevention, detection, and recovery by dedicated SOC analyst
ArmourZero in-house SOC analyst team to learn about your business and actively monitor for any unusual activity according to your nature of business.
This includes blocking attacks from spreading across your IT network by immediately cutting off an infected computer by isolating it from the network. Here’s the list of our offerings:-
- 24x7 Rapid Detection & Response Management.
- 24x7 Incident Alert Escalation & Monitoring.
- 24x7 Global Threat Notification.
- The monthly Analysis Report (MAR) was provided to review the protection summary for the month.
- Host isolation and response.
- Incident management – Complete with Root Cause Analysis (RCA).
- Actively review and analysis of Phishing email, Spam, and Shadow IT for Email Protection Service.
- Security alerts to all clients indicating that threats might have infiltrated their environment. (e.g., phishing, malware, suspicious activity).
Accessibility - anytime and anywhere 24/7/365
We built an in-app SOC Ticket feature so you could easily reach out to our SOC analyst anytime and anywhere. This can ensure a quick and timely response to your queries, system updates, and incidents.
- Troubleshooting/inquiry of product issue.
- Changes in configuration.
- Changes (addition/removal/modification of policy).
- Whitelist/blacklist of website access.
Fast response and unlimited support
Ensuring a quick and timely response is always our priority. Therefore we commit to respond to SLA within 1 hour for your queries, policy changes, and incidents. Not to mention, the support provided is also unlimited.