Introduction to Managed Detection & Response (MDR)

ArmourZero's dedicated Managed Detection & Response (MDR) security analyst team provide real-time protection for your business. They actively monitor your IT network to detect and prevent threats, and if an attack is detected, they isolate infected computers. MDR service is included only in ShieldOne subscription. You can access our MDR services anytime, anywhere using our in-app SOC (MDR) Ticket feature or via our mobile app.

MDR services coverage

1. 24/7 Detection & Response Management.
2. 24/7 Incident Alert Monitoring.
3. 24/7 Global Threat Notifications.
4. Monthly Analysis Report for reviewing your protection.
5. Host isolation and response.
6. Incident management with Root Cause Analysis.
7. Security alerts for potential threats (phishing, malware, suspicious activity).
8. Troubleshooting product issues.
9. Configuration changes.
10. Policy additions, removals, or modifications.
11. Proactive review of email threats (applicable for email protection service).