Notes
For email protection service powered by Avanan, step 3 until step 7 is not applicable. Kindly refer to this article to learn how to install the email protection service.
Now you are ready to distribute the installer package to the end-users (employees) for them to perform the self-provisioning (self-installation).
To help your end-users (employee) to perform the protection service smoothly, we prepare a details self-provisioning (self-installation) guide. Feel free to forward this guide to your end-users (employee)
There are three ways to send the installer download link to the end-users;
- Send individually via Subscriptions.
- Send individually via End Users.
- Send by bulk.
Send individually via Subscriptions
To send the installer download link one by one, in ArmourZero console, hover over to the left side menu, go to Manage > Subscriptions.
Notes
The installer download link will be sent out to all end-user for the product that has not received an email.
Step 1 - Go to the left side menu, under Manage, select Subscriptions.
Step 2 - Choose the service that you wish to send the installer download link.
Step 3 - Go to "Actions" and click on the three dots icon. A dropdown will appear.
Notes
You can only send the installer download link once the SW status displayed is "Ready". Contact your Onboarding Manager if your installer is not in the right status.
Step 4 - From the dropdown, select "Send OB Email". A pop up will appear.
Step 5 - From the pop-up, choose the end user you wish to send the installer download link.
Step 6 - Click "Send Email".
Send individually via End Users
To send the installer download link by user, in ArmourZero console, hover over to the left side menu, go to Manage > End Users.
Step 1 - Go to the left side menu, under Manage, select End Users.
Step 2 - Choose the user that you wish to send the installer download link to.
Notes
Make sure that the user has already been assigned to a service. Learn how to assign end-users to service here.
Step 3 - Go to "Actions" and click on the three dots icon. A dropdown will appear.
Step 4 - From the dropdown, select "Send OB Email".
Step 5 - Click "Yes, send now".
Send by bulk
Similar to sending the installer download link one by one, to send the installer download link by bulk, in ArmourZero, hover over to the left side menu, and go to Manage > Subscriptions.
The installer download link will be sent out to all end users for the service that has not received an email.
You can only send the installer download link once the SW status displayed is "Ready". Contact your Onboarding Manager if your installer is not in the right status.
Step 1 - Go to the left side menu, under Manage, and select Subscriptions.
Step 2 - Choose the service that you wish to send the installer download link.
Step 3 - Go to "Actions" and click on the three dots icon. A dropdown will appear.
Step 4 - From the dropdown, select "Bulk Send OB Email". A pop up will appear.
Step 5 - Click "Yes, send now".
Notes
If you need to resend to some particular user, click "Send OB email" > Select end-users.
Scenario example :
You have invited new end users, the email will only be sent out to the newly added user.