Before you proceed, please read this article.
Before you start installing Automox, make sure that:-
- Your Mac OS is up to date
Follow these steps to find and install any available software updates or upgrades
Step 1 - From the Apple menu in the corner of your screen, choose System Preferences
Step 2 - In the System Preferences window, click Software Update
Step 3 - Click "Update Now" or "Upgrade Now"
Software Update shows only upgrades that are compatible with your Mac
You will need a unique licence key while installing the agent on the computer. You can find the licence key in your email
Step by step self-provisioning for your Macbook
Step 1 – From the email, copy the licence key
Step 2 - Click your computer type - macOs user to start downloading the installation package
Step 3 – Open the download file, click "Allow"
Step 4 - Follow the step by step on the prompt screen
Step 5 - Paste the licence key (site secret key) when needed. If you forgot to copy it at the beginning of this workflow, you can find it again in your email
Step 6 - Move the installer to trash when you are done with installation to save your computer space. We however, strongly recommend you to keep the downloaded installer in case you need to perform the installation again
Compulsory additional steps for Macbook M1 user
How do I know if my Macbook is M1?
From the Apple menu in the corner of your screen, choose About This Mac. You should see an overview of your Mac, including its model name and serial number.
If you are using the latest Macbook Air (M1), the below command need to be added into your computer to ensure the patch management service is activated correctly:-
Step 1 - Open terminal. Navigate search, type "Terminal", click on the item
Step 2 - Copy the following command, and paste it in your terminal. click "Enter"
sudo /usr/local/bin/amagent --automox-service-account enable
Step 3 - You will be asked to key in your computer password, key in your password and click "Enter"
Step 4 - Copy and paste the second command. Click "Enter"
sudo /usr/local/bin/amagent --automox-user-prompt enable
Step 5 - This action will then prompt below screenshot, enter your computer password when this box appear on your screen. Click "Enter"
Congratulation, Automox is now installed on your computer, and your computer is now protected with patch management services. Kindly inform you IT department accordingly.
Contact your IT department should you have any further questions or need assistance.