About billing credit
Billing credits are credits you will receive in the below scenarios:
- Uninstall the license from the company device, reducing the overall number of licenses
- A specially handled situation was approved by the ArmourZero team.
How it works
- Read Uninstall the license from the company device, reducing the overall number of licenses
- To review the transaction details of the utilized billing credit, navigate to the Billing History section.
- To access the transaction records of billing credits, locate the top right corner menu as illustrated in the accompanying photo.
- Billing credit refunds are calculated based on months, not days within the months.
- Credited billing credit in your account does not have an expiry date.
- Transferring or moving the credited amount to another account is not allowed.
- Credited billing credits cannot be used to settle any past pending invoices; they can only be applied to future invoices or renewals.