After submitting your change request, you can monitor your request status from your account. You can also see the replies from ArmourZero team on the Change Request page
Notes
You can filter your change requests based on their status to have a more simplified view
Step 1 – Go to “Change Request”
Step 2 – View all your change request status in a list
| Status | Change request status descriptions |
|
Open |
Your ticket has been submitted. Awaiting reply from ArmourZero team |
|
Seeking Approval |
Your request has been handled. Seeking approval from our partners |
|
Approved |
Your request has been approved |
|
Working in progress |
Your request is actively being worked on by one of the team members |
|
Cancelled |
Ticket or request has been cancelled by request |
|
Completed |
Your request has been completed |
Step 3 – Click on your change request to view and send the messages
